Last verified: November 9, 2026 against the official Intercom pricing page. Tracking since August 17, 2026.
Intercom Pricing Plans
| Plan | Monthly | Annual (per month) | Notes & key limits |
|---|---|---|---|
| Essential | — | $29 | per seat, billed annually. New customers save 35%. Fin AI Agent $0.99 per outcome. — Customer support for individuals, startups, and small businesses. Messenger live chat, shared inbox, basic automation. |
| Advanced | — | $85 | per seat, billed annually. Fin AI Agent $0.99 per outcome. Includes 20 free Lite seats. — Powerful automation and assignment tools for growing support teams. Workflow automation, multiple team inboxes. |
| Expert | — | $132 | per seat, billed annually. Fin AI Agent $0.99 per outcome. Includes 50 free Lite seats. — Collaboration and security features for large support teams. SSO, HIPAA support, SLAs, multibrand Messenger. |
| Fin AI Agent + Fin AI Agent (with existing helpdesk) | — | — | custom quote, $0.99 per outcome, minimum monthly commitment applies (e.g. 50 outcomes). — Use Fin with an existing helpdesk like Salesforce, Hubspot, or Freshdesk. No seat costs. |
Prices in USD. “Annual” is the per-month price when billed yearly. “—” means the price is not published (custom quote or not shown on the official page).
Price Change History
- November 2, 2026 — Essential annual price: $19 → $29
Frequently Asked Questions
How much does Intercom cost in November 2026?
Intercom paid plans range from $29 to $132 per user, per month billed annually. Verified against the official Intercom pricing page on November 9, 2026.
Does Intercom have a free plan?
No — as of November 9, 2026, Intercom does not offer a free plan on its official pricing page; the cheapest paid plan is $29 per user, per month billed annually.
When did Intercom last change its pricing?
The most recent verified change was on November 2, 2026. Every change is listed in the dated history on this page.
How is this pricing data verified?
An automated monitor reads the official Intercom pricing page every week; any change is confirmed with independent re-reads before being recorded. No prices are estimated or copied from third-party sources.
How We Track Intercom Pricing
Our automated monitor checks the official Intercom pricing page every week and records the published prices. When a price changes, the change is verified with a second independent read before being logged above. We do not estimate, average, or reconstruct prices from third-party sources — every number on this page was read directly from Intercom’s own pricing page on the date shown.