Last verified: September 28, 2026 against the official Freshdesk pricing page. Tracking since August 31, 2026.
Freshdesk Pricing Plans
| Plan | Monthly | Annual (per month) | Notes & key limits |
|---|---|---|---|
| Launch | — | — | no price shown for this plan, likely free or entry-level — AI-powered service over email, ticketing, shared inbox, customer portal, knowledge base |
| Growth | — | $19 | per agent/month, billed annually — Freddy AI Agent (500 sessions), ticketing, shared inbox, customer portal, analytics |
| Pro | — | $55 | per agent/month, billed annually — Multilingual helpdesk, custom dashboards, intelligent routing, multiple SLA policies, external collaborators |
| Enterprise | — | $89 | per agent/month, billed annually — Freddy AI Insights, skill-based routing, sandbox, audit logs, allowed domains & IP whitelisting |
Prices in USD. “Annual” is the per-month price when billed yearly. “—” means the price is not published (custom quote or not shown on the official page).
Price Change History
No pricing changes detected since we began tracking on August 31, 2026. When Freshdesk changes any plan price, it will be recorded here with the date we detected it.
Frequently Asked Questions
How much does Freshdesk cost in September 2026?
Freshdesk paid plans range from $19 to $89 per user, per month billed annually. Verified against the official Freshdesk pricing page on September 28, 2026.
Does Freshdesk have a free plan?
No — as of September 28, 2026, Freshdesk does not offer a free plan on its official pricing page; the cheapest paid plan is $19 per user, per month billed annually.
When did Freshdesk last change its pricing?
No pricing changes have been detected since tracking began on August 31, 2026. Our monitor checks the official page weekly.
How is this pricing data verified?
An automated monitor reads the official Freshdesk pricing page every week; any change is confirmed with independent re-reads before being recorded. No prices are estimated or copied from third-party sources.
How We Track Freshdesk Pricing
Our automated monitor checks the official Freshdesk pricing page every week and records the published prices. When a price changes, the change is verified with a second independent read before being logged above. We do not estimate, average, or reconstruct prices from third-party sources — every number on this page was read directly from Freshdesk’s own pricing page on the date shown.